This Privacy Policy explains how Savannah Lee, an individual sole proprietor (“Savannah Lee,” “we,” “us,” or “our”), collects, uses, and protects information when you visit this website, place an order, or communicate with us, including by text message.
1. Information We Collect
We collect information you provide directly to us, such as when you use our website chat widget, place an order, or opt in to receive text messages. This may include:
- Your name
- Email address
- Phone number
- Order details and pickup preferences
- Any other information you choose to include in a message to us
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and fulfill orders
- Send order updates and confirmations
- Let you know about availability, new flavors, or promotions, if you’ve opted in
- Improve our website and the way we communicate with customers
3. Text Messaging (SMS) Privacy
If you opt in to receive text messages from Savannah Lee, your mobile phone number is used solely to send you the messages you’ve agreed to receive, such as order updates, availability, and occasional promotions.
You can opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us directly. For more detail on message frequency, opt-out, and support instructions, see our Terms & Conditions.
4. Cookies & Website Data
Our website may use basic cookies or similar technologies to help it function properly and to understand how visitors use the site. We do not use this data to build advertising profiles or sell it to third parties.
5. How We Share Information
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who help us operate our business, for example hosting or order-processing tools, and only to the extent needed for them to perform those services. We may also disclose information if required to do so by law.
6. Data Security
We take reasonable steps to protect the information you share with us. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is used, contact us at savannahlyng321@gmail.com.